ICTSUS801
Plan and manage virtualisation for ICT sustainability


Application

This unit describes the skills and knowledge required to analyse, plan and manage options using virtualisation and managed services for organisational processes to meet sustainability targets.

It applies to individuals who have responsibility for conducting or managing information and communications technology (ICT) infrastructure projects, such as network managers, ICT infrastructure managers, network planners and designers, consultants or contractors.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop organisational plan to implement ICT virtualisation

1.1 Critically analyse current enterprise operations to determine what processes or practices can be realised using virtualisation to ensure long-term sustainability within organisational guidelines

1.2 Research and analyse alternative virtualisation scenarios, including risk analysis and relative comparisons of each, considering return on investment (RoI)

1.3 Produce results of analysis, prioritising sequence of processes to be virtualised based on enterprise priorities and setting of sustainability targets for organisation

2. Manage strategies for deploying virtual machines

2.1 Critically analyse business factors that cause enterprises to migrate to virtualisation

2.2 Identify virtualisation inhibitors preventing organisation from deploying strategies on local virtual machines

2.3 Produce virtualisation management plan to capitalise on using virtual machines according to enterprise priorities

3. Manage outsourced services and cloud networks

3.1 Critically analyse ICT requirements of organisation to produce cloud architecture, using multiple cloud computing elements indicating layers of cloud client stack

3.2 Produce cost–benefit analysis

3.3 Produce analytical justifications that will determine deployment model to meet business requirements of organisation

3.4 Establish service level agreement (SLA) with managed services provider (MSP) or network provider to ensure responsibilities of stakeholders are specified and agreed to

Evidence of Performance

Evidence of the ability to:

develop an effective plan for virtualisation and manage strategies, including managed services

determine and meet client requirements for installation and testing of virtual server

perform information and communications technology (ICT) power-consumption calculations

install, integrate and test virtualisation components according to vendor and technical specifications

produce an accurate cost-benefit analysis and virtualisation management plan for justification

establish an effective service level agreement (SLA).

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

research and specify best practice approaches relevant to sustainability

contrast common business processes, including:

relevant organisational policies, procedures and protocols

relevant systems and procedures to aid in the achievement of workplace sustainability

determine the client business domain, including client organisational structure and business functionality

define cloud computing architecture

outline compatibility issues and resolution procedures

specify the configuration of internet protocol (IP) networks

critique current industry-accepted products

research and specify energy consumption and energy audit methodologies

outline environmental and sustainability legislation, regulations and codes of practice applicable to the industry and organisation

explain the environmental impact of products, processes, systems and services

explain linkage between policies and the development of processes and practices

explain principles, practices and available tools and techniques of sustainability management relevant to the ICT industry

describe quality assurance systems relevant to own organisation

identify a range of relevant managed services, including software, network and support

describe technologies and other requirements relevant to virtualisation, including:

cloud computing

power supply requirements and management

server design and network architecture

set-up and configuration procedures

single and multiple processors

vendor specifications and requirements for software installation

virtual server functionality

system diagnostics

using software simulation.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the sustainability field of work and include access to:

relevant documentation

current server virtualisation

site and equipment on which servers can be virtualised.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.2, 2.1, 2.2, 3.1, 3.3

Critically analyses documentation from a variety of sources and records and consolidates information to determine requirements

Writing

1.2, 1.3, 2.3, 3.3, 3.4

Prepares analytical reports, management plans and SLAs, and documents technical requirements and procedures for a diverse range of people in required format

Numeracy

1.2, 3.2

Analyses and confirms capacity and interoperability requirements, calculates cost–benefit analysis and produces budget requirements and limitations

Navigate the world of work

1.1, 1.3, 2.3, 3.3

Works autonomously, making high level decisions to achieve and improve organisational goals

Develops and implements strategies that ensure organisational policies, procedures and regulatory requirements are being met

Monitors and reviews the organisation’s policies, procedures and adherence to legislative requirements to implement and manage change

Get the work done

1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 3.3, 3.4

Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands

Gathers and analyses data and seeks feedback to improve plans and processes

Makes high impact decisions in a complex and diverse environment, using input from a range of sources

Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking to develop and improve the organisation’s goals

Uses digital technologies to manage business operations and actively investigates new technologies for strategic and operational purposes


Sectors

Sustainability